You can book online using the booking button, call the clinic, or send a message through the contact form. If you use the form, include the best phone number and times you can be reached so a reply is easier. If you are unsure what to book, choose the closest match to your main concern and note what you want to discuss, so the time booked suits the visit.

The clinic is located at 187 New Town Rd, New Town TAS 7008. New Town Road is a busy strip, so allow a little extra time for traffic and parking, especially around school and peak commuting times. If you are coming from Kingston, Glenorchy, or the CBD, arriving a few minutes early reduces last-minute stress.

Your first visit focuses on understanding your goals, reviewing your skin and relevant history, and discussing suitable options. You will have time to ask questions about what a plan can and cannot change, expected timeframes, and common short-term effects linked with the option being discussed. If you decide not to proceed on the day, you can still leave with clearer next steps and a routine direction that fits your skin.

Bring a list of medicines and supplements, any allergies or sensitivities, and details of recent skin treatments or procedures. If you use active skincare, note the product names, especially retinoids, exfoliating acids, and prescription creams. If you have a history of cold sores, pigment change after inflammation, scarring, autoimmune conditions, or are pregnant or breastfeeding, mention this early so the discussion stays safety-first.

Time varies depending on what you book and what needs to be discussed. As a general guide, allow extra time for paperwork, questions, and aftercare guidance rather than rushing in and out. If you have tight timing due to work, school pick-ups, or travel from another suburb, mention this when booking so the appointment type and timing match what you need.